Push Notifications
Real-time alerts for new messages, calls, and events routed through FCM or APNs.
How it works
How it works
1
Set up providers
Configure FCM/APNs keys and register device tokens via SDK or REST.
2
Listen and build payloads
CometChat watches chat, calling, and custom events and assembles payloads from your templates.
3
Deliver with guardrails
Delivery handles routing, retries, quiet hours, and logging across platforms.
Supported platforms
Email Notifications
Fallback emails sent only when a chat message stays unread beyond your configurable wait window.
How it works
How it works
1
Choose templates
Set up HTML templates for unread-message alerts (e.g., subject/body with sender and message preview).
2
Set wait window and recipients
Define how long to wait for the message to be read; if it is still unread, CometChat triggers the email to the intended recipient.
3
Set preferences
Honor user/channel preferences and regional rules before sending.
Get started
SMS Notifications
SMS fallbacks fire only when a chat message remains unread after your configurable wait window.
How it works
How it works
1
Connect your SMS provider
Connect credentials and map the “message unread past wait window” trigger.
2
Compose lightweight payloads
Keep payloads concise (sender + message snippet, optional deep link to the conversation).
3
Send with compliance
CometChat handles routing, retries, user preferences, and regional compliance.
Get started
Push Notification Demos
Show working experiences just like Chat & Calling: clones, payloads, and end-to-end journeys.